---
title: Refund Policy and Request Form
description: A form for students to use when they would like to request a refund.
image: https://info.cltexam.com/hubfs/Hubspot%20Landing%20Page%20Featured%20Image.png
---

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# Refund Policy and Request Form

CLT will provide a full refund for tests canceled and refund forms submitted prior to the original registration deadline. Tests canceled or rescheduled after the original registration deadline has passed are not eligible for refunds. Taken tests are not eligible for refunds. Reach out to [info@cltexam.com](mailto:info@cltexam.com) with any questions.

To receive a refund for an eligible test, please fill out the form below. We will review your request within 5-10 business days and contact you if we have any questions or need additional information. 

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### What if I am not eligible for a CLT10 or CLT refund?

As long as your test date has not passed, you are welcome to reschedule or transfer this registration. You can reschedule from your student dashboard under the test date. You may also transfer this registration to another student for a future test date by reaching out to [info@cltexam.com](mailto:info@cltexam.com).

Terms and conditions for the Unlimited Pass differ from standard CLT/CLT10 registrations. View Pass-specific terms [here](https://clt-marketing-assets.s3.us-east-1.amazonaws.com/products/unlimited-pass/terms.pdf).<https://clt-marketing-assets.s3.us-east-1.amazonaws.com/products/unlimited-pass/terms.pdf>

### What if I would like to reschedule an untaken CLT3-8 exam?

To place a CLT3-8 reschedule request, please contact [info@cltexam.com](mailto:info@cltexam.com) with your test manager email address and test type(s).

### How can I get a refund for the CLT Student Guide?

If you are looking for a refund for a CLT Student Guide, please use [this form](https://info.cltexam.com/student-guide-refund-form?hsLang=en) instead.

![CLT Logo 1-1-1](https://info.cltexam.com/hs-fs/hubfs/CLT%20Logo%201-1-1.png?width=167&name=CLT%20Logo%201-1-1.png)

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